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Lohkovero · contract and privacy documents

Terms and privacy

Everything you should know before handing over your data, on one page: who provides the service, what is stored about you, how you can withdraw from the contract and on what terms the work is done.

Updated 22.9.2026 · version 1.3

This English version is provided for convenience. The Finnish version (Ehdot ja tietosuoja) is the legally binding one.

Part 1

Service provider details

Service provider
ATP Palvelut (Lohkovero is a service of the sole trader ATP Palvelut)
Business ID
3656206-4
Legal form
Sole trader (private trader)
Domicile
Espoo, Finland
Address
c/o Aapo Pasma, Syvänsalmenkatu 8 A 37, 02260 Espoo
E-mail
[email protected]
Phone
046 627 0209
Complaints
Complaints and claims are handled at the same address and the same e-mail as all other correspondence.
VAT
Prices are final, including with respect to VAT: the invoice total is the same as in the price list. Sales are exempt from VAT on the basis of small-scale business (Value Added Tax Act, section 3; the threshold is 20 000 euros per calendar year), so the invoice has no VAT breakdown and no VAT is added to the price. If the threshold is exceeded, VAT liability begins only from the moment it is exceeded, not retroactively — and it does not change prices already agreed.
Prepayment Register
Entered in the Prepayment Register
The start-up notification for the sole trader was filed with the Trade Register on 17.9.2026 (registration number 2026/482920) and a Business ID has been issued. The Trade Register entry is still being processed.
Part 2

Pre-contractual information for distance selling

The service is sold as distance selling within the meaning of Chapter 6 of the Finnish Consumer Protection Act: the contract is concluded online or by e-mail without the parties meeting. This information is given to you before the contract is concluded, and you also receive it in writing as an attachment to the offer.

What the service includes

Reconstruction of a private individual's crypto asset transaction history and preparation of tax return material. The exact content of the delivery is defined in the written offer according to the service level. The service is not legal representation and does not include appeals to the administrative court.

Price and payment

The price is fixed, final also with respect to VAT, and is agreed in the written offer before work begins. The price includes everything stated in the offer; separately agreed additional work is charged on an hourly basis at the hourly rate stated in the offer. The invoice is due within 14 days. Late-payment interest is charged in accordance with the Interest Act.

Delivery time

The delivery time is stated in the offer and begins to run once the required material has been received in full. If the material is incomplete, we will let you know, and the delivery time begins when the supplementary material arrives.

Duration of the contract

The contract is a one-off engagement. It ends when the delivery has been handed over and paid for. The service does not include any open-ended commitment or automatically renewing billing.

Right of withdrawal and compensation for work in progress

You have a 14-day right of withdrawal, the terms and exercise of which are described in full in Part 3. If you request that the work begin during the withdrawal period and then withdraw while the work is in progress, you must pay reasonable compensation for the work done up to that point. The basis for calculating the compensation is described in Part 3. If the service is fully performed at your request, the right of withdrawal lapses.

Complaints, customer support and after-sales services

Complaints and claims should be sent to [email protected]. We will respond within 14 days at the latest. The delivery includes a walk-through and answers to questions about the delivery; correcting an error is free of charge. The service comes with no separate guarantee and no fixed-term support agreement — your statutory rights apply without a separate guarantee.

Codes of conduct and dispute resolution

We have not committed to any industry codes of conduct. A dispute may be referred to the Consumer Disputes Board; the procedure is described in Part 7.

Communication costs

Contacting us and dealing with us does not cause you any costs for the use of distance communication beyond the basic rate.

Part 3

Right of withdrawal

As a consumer, you have the right to withdraw from the contract within 14 days without giving a reason. For a service contract, the period begins when the contract is concluded, not upon delivery.

If you want the work to start immediately

The reconstruction work typically takes longer than 14 days, so most customers want it to start immediately. This is possible, but requires two things, which we ask you to confirm in writing when accepting the offer:

  • You expressly request that performance of the service begin during the withdrawal period.
  • You are informed that the right of withdrawal lapses once the service has been fully performed at your request.

If you withdraw from the contract after the work has begun but before it is complete, you must pay reasonable compensation for the work done up to that point. The compensation is calculated in proportion to how much of the agreed total performance has been completed, and it cannot exceed the agreed total price. On request, we will tell you what stage the work is at before you make your decision.

To make the compensation predictable rather than open to dispute afterwards, the work is divided into stages and each stage's share of the total price is agreed in advance:

Stage 1 — 30 %
Receipt of material, tracing and confirmation of addresses, integrity check of source material
Stage 2 — 50 %
Normalisation of transactions, FIFO calculation and reconciliation with chain balances
Stage 3 — 20 %
Preparation of the report document and attachments, and a walk-through with you

The compensation is the share of the total price for completed stages, plus the completed portion of the stage in progress. A stage that has not been started is not charged for.

How to withdraw

Send an unequivocal statement to [email protected] before the period expires. You may use the form below, but it is not mandatory — a free-form message is enough. We will refund any payments already made without delay and no later than 14 days after receiving your notice, using the same means of payment you used, unless expressly agreed otherwise — less the reasonable compensation referred to above. You will not incur any costs as a result of the refund.

WITHDRAWAL FORM (Complete and return this form only if you wish to withdraw from the contract. Use of the form is not mandatory.) To: ATP Palvelut c/o Aapo Pasma, Syvänsalmenkatu 8 A 37, 02260 Espoo [email protected] I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following service: Service / offer number: _______________________________ Ordered on: ___________________________________________ Name of consumer: _____________________________________ Address of consumer: __________________________________ E-mail: _______________________________________________ Signature of consumer: ________________________________ (only if this form is notified on paper) Date: _________________________________________________
Part 4

Terms of Service

Formation of the contract

The engagement is formed when you accept the written offer. The offer defines the service level, content, price, delivery time and the material on which the work is based. The free diagnosis is not a contract and does not bind either party to anything.

What the report is based on

The report is prepared from the material you provide and from the public blockchain data that can be found on the basis of the addresses you give and the addresses traced from them. You are responsible for ensuring that the material you provide is correct and as complete as possible and that the wallet addresses you confirm are yours. If transactions are missing from the material, this will show in the calculation — but we cannot know about a source that you have not mentioned and that tracing does not find.

What the service is not

  • The service is not tax or legal advice on an individual case, but the production of calculations and material. The calculation principles and legal references are documented so that you can check them yourself or have them checked.
  • We do not represent you legally and do not act as your agent in the administrative court. Responding to a request for clarification and preparing a claim for adjustment (oikaisuvaatimus) can be done by us as separately agreed work.
  • Final taxation is decided by the Finnish Tax Administration (Verohallinto). We do not guarantee any particular tax outcome, nor that the Tax Administration will not raise questions.

Acting on the customer's behalf

If you want us to retrieve information from MyTax (OmaVero) or respond to the Tax Administration on your behalf, we need a Suomi.fi authorisation for it. The authorisation is limited to the agreed task and you can revoke it at any time.

Liability

We are responsible for the work being carried out professionally and with the agreed content. If there is an error in the delivery, we will correct it free of charge without undue delay. If the error is not corrected within a reasonable time, you are entitled to a price reduction and, in the case of a material error, to terminate the contract.

If our negligence causes you damage, we are liable for it in accordance with the Finnish Consumer Protection Act and general principles of contract law. We do not limit this liability by a contractual term, nor do we exclude indirect damage — in a consumer contract such a term would be unreasonable and would not bind you. We are also liable for the performance of any subcontractors we use as for our own.

The limits of our liability arise from what we have promised to do, not from a limitation of liability clause. The section "What the service is not" below defines our obligation of performance, and the section "What the report is based on" defines the material from which the work is done. We are not responsible for a source missing from the material that you have not mentioned and that tracing does not find — nor for the Tax Administration's decision.

Ownership and use of material

The material you provide remains yours. The finished report and its attachments are yours to use freely, including when you hand them over to the Tax Administration or a third party. The tools, models and methods used in the calculation remain with the service provider.

Suspension of work

If the case turns out to be substantially more demanding than estimated, we will suspend the work and present options — we will not charge for the excess without a separate agreement. If you do not accept any of the options, we will invoice the work done up to that point at the hourly rate and hand over the unfinished material to you.

Part 5

Privacy notice

Information provided to the data subject in accordance with Articles 13 and 14 of the General Data Protection Regulation (EU 2016/679).

Data controller

Data controller
ATP Palvelut, 3656206-4
Contact details
[email protected], c/o Aapo Pasma, Syvänsalmenkatu 8 A 37, 02260 Espoo
Data protection officer
No data protection officer has been appointed. The nature and scale of the business do not require one. For data protection matters, contact the address above.

What data we process

  • Contact details: name, e-mail address, phone number and address for invoicing.
  • Exchange transaction exports: trade, transfer, deposit and withdrawal transactions with timestamps, currencies and amounts used, fees, and transaction and account identifiers issued by the service provider.
  • Wallet addresses and blockchain data: the public addresses you give, addresses found during tracing and your confirmation of them, and the public transaction history of these addresses.
  • Engagement details: offer, calculations, delivered report, invoices and payments.
  • Communications: e-mails and other contacts relating to the engagement.

We do not process special categories of personal data within the meaning of Article 9 of the General Data Protection Regulation. We do not carry out automated decision-making or profiling. Nor do we record any criminal-law assessments in the material — we calculate figures, we do not characterise actions.

Is providing the data mandatory

Providing the data is not a statutory obligation, but it is a prerequisite for performing the contract. Without exchange transaction exports and at least one address per chain, the report cannot be prepared and the engagement cannot be accepted. If you do not confirm which of the addresses found during tracing are yours, the calculation will remain incomplete and we will state this in the report.

What the data is used for and on what basis

Providing the service
Contract and steps taken prior to entering into a contract (Art. 6(1)(b)). This also covers the free diagnosis, as it is carried out at your request to prepare a possible contract.
Accounting and invoicing
Legal obligation (Art. 6(1)(c)), Accounting Act.
Traceability of the delivery
Legitimate interest (Art. 6(1)(f)): the ability to show afterwards what the calculation was based on if the Tax Administration or the customer raises questions.

Where the data comes from

  • From you: contact details, exchange transaction exports and wallet addresses.
  • From public blockchain data: the transaction history of the addresses you give and the addresses traced from it. This information is public and can be read by anyone without permission; we obtain nothing from it that is not already available to everyone.
  • From market data providers: historical prices of crypto assets for valuation. These are not personal data.

Transaction counterparties

When we trace your addresses on the blockchain, the material inevitably also includes counterparties' addresses: parties to whom you have sent funds or from whom you have received them. Most of these are exchanges, protocols and other legal persons, but some may be natural persons. In that case we also process their personal data.

We cannot inform them: we only have a public address, no name or contact details, and a privacy notice cannot be sent to an address. We therefore rely on Article 14(5)(b) of the General Data Protection Regulation, under which the obligation to inform may be derogated from where the provision of the information proves impossible. The same provision requires safeguards, and they are:

  • This notice is public and also describes the processing as regards counterparties — it is the publicly available information referred to in the provision.
  • Minimisation: we trace only to the extent required to calculate the disposals. We do not cluster counterparties, nor do we find out who the addresses belong to.
  • Limited retention: counterparty data is retained only as part of the verifiability of the calculation, with the same retention periods as the other material of the engagement, and only at the level of the transaction identifier.
  • No onward disclosure for any other purpose. In the report submitted to the Tax Administration, a counterparty is identified by transaction identifier insofar as the verifiability of the calculation requires it.

If you are a counterparty to a transaction and want to know whether your address is processed in our material, please contact us. We can only respond if you specify the address.

To whom data is disclosed

We do not sell or disclose your data to third parties for marketing purposes. We use the following data processors, with whom we have a data processing agreement:

  • Tally (Tally BV, Belgium) — form and receipt of material. Form data is stored within the EU.
  • Zoho (Zoho Corporation B.V., EU data centre) — e-mail.
  • Cloudflare, Inc. (United States; certified under the EU–US Data Privacy Framework) — website delivery, protection and DNS. Cloudflare processes the visitor's IP address in order to relay and protect traffic. The website itself does not collect data that identifies visitors.
  • Accounting service as regards invoicing and accounting records.

Data is also disclosed to authorities where required by law. If the customer grants a Suomi.fi authorisation, we deal with the Tax Administration on their behalf within the limits of the authorisation.

Transfers outside the EU and EEA

Engagement material and contact details are not transferred outside the EU or EEA. The only exception is website delivery: Cloudflare may also process the visitor's IP address outside the EEA, and the transfer is based on the European Commission's decision on the EU–US Data Privacy Framework. Should any other service we use change in this respect, the transfer would be based on the European Commission's standard contractual clauses and we will state this in this notice.

How long data is retained

Diagnosis material
Deleted immediately at your request and otherwise within three months at the latest, if the diagnosis does not lead to an engagement.
Engagement material
One year from handover of the delivery. During that time the basis of the calculation is available if the Tax Administration requests further clarification. After that the material is deleted; the finished report and its appendices remain with you.
Accounting records
Vouchers and correspondence concerning business transactions for six years from the end of the calendar year in which the financial period ends; financial statements and books of account for ten years from the end of the financial period (Accounting Act, Chapter 2, Section 10).
Counterparty data
As for engagement material, but only at the level of the transaction identifier and only to the extent required for the verifiability of the calculation.
Enquiries
Two years from the last contact, if they are not related to an engagement.

How data is protected

  • Material is received over an encrypted connection. We do not ask you to send transaction exports as unencrypted e-mail attachments.
  • We never ask for or accept recovery phrases, private keys, passwords or exchange credentials. A public address cannot be used to move funds or log in to anything.
  • Material is stored within the EU, access is restricted and protected, and unnecessary material is deleted in accordance with the retention periods.

Your rights

  • To know what data about you is being processed, and to obtain a copy of it.
  • To request the rectification of inaccurate data or the completion of incomplete data.
  • To request the erasure of data when there is no longer a basis for processing.
  • To request restriction of processing, or to object to processing based on legitimate interest.
  • To receive the data you have provided in a machine-readable format for transfer to another service provider.
  • To lodge a complaint with a supervisory authority. In Finland this is the Office of the Data Protection Ombudsman, tietosuoja.fi.

Requests should be sent by e-mail. We respond within one month. We may need to verify your identity before carrying out the request. Some data may not be deleted if the law requires it to be retained — in that case we will tell you what it concerns.

Part 6

Cookies

The website does not use tracking or advertising cookies, nor analytics that would identify visitors. The website's operation does not require cookie consent.

If we later introduce visitor analytics or another service that uses cookies, we will add a consent request to the website and describe the cookies in this section before introducing them.

The form service through which material is received may set its own functional cookies on its form page. These are described in that service's own notice.

Part 7

Applicable law and dispute resolution

The agreement is governed by Finnish law. Disagreements are to be resolved primarily through negotiation — contact us and we will go through the matter.

If no solution is found, as a consumer you have the right to refer the matter to the Consumer Disputes Board (kuluttajariita.fi). Before taking the matter to the Board, contact the Consumer Advisory Service (kkv.fi). The matter can also be taken to the district court of your place of residence.